Tenaris Dalmine chose SO99+ as their supply chain planning tool to overcome difficulties in the distribution of steel products, which impacted their customer service levels and, as a result, their sales. In keeping with the group’s philosophy of developing a strong client-oriented organisation, Dalmine’s main targets were to:
With these objectives, Tenaris Dalmine decided to implement SO99+, a product for inventory optimization and supply chain planning based on achieving customer service level excellence.
It employs a segmentataion strategy to identify specific service levels for each service class.
In approximately 14 months, Tenaris increased service levels by 12%, and yet was able to achieve a 23% reduction in inventory levels.